Who are our Experts?
The 250ok Experts team has experience working for industry leaders like Adobe, AOL, Marketo, and Salesforce, and even direct experience working for our competitors. You’ll never have a junior-level “script-reader” on your business.
"Our calls with customers directly impact their success, and it's an honor to be a part of that growth."
Beth KittleSolutions Architect, Formerly Marketo & VerticalResponse
"Helping customers solve their problems hands-on is the most rewarding job I can ask for."
Sridhar ChandranSolutions Architect, Former AOL Postmaster
"What I love most about deliverability is that it's always changing and there's always something new to learn."
LoriBeth "LB" BlairSolutions Architect, Formerly ClickDimensions
What do they do? So glad you asked.
All customers receive a customized and hands-on Expert-lead onboarding.
Upon signing an agreement, our Experts set up your 250ok Reputation monitoring profiles using your sending IPs and domains, which can be used for Spamhaus checks, reporting dashboard creation, custom alerts, and more.
Upon account creation, this kick-off meeting is scheduled. This meeting includes discovery, use-case definition, administrator introduction, and a walkthrough of the platform and final integration steps.
Within the first 21 days, our Experts provide extensive product Q&A, customization of dashboard, alerts, and status checks on DMARC, design, reputation, inbox placement, etc.
By day 30, our Experts will walk you through your Email Health Check report, providing insights and recommendations, Q&A, links to education programs, Knowledge Base, and more.
Each quarter, you’ll join our Experts for a thorough review of the data in your 250ok account. If trouble arises between quarterly account reviews, 250ok Experts are available as needed for deliverability assistance.
Email Health Checks
With a focus on business policies, the Email Health Check provides a comprehensive report on the five pillars of your email program: compliance, infrastructure, content and design, reputation, and data hygiene. Have a question? We have answers. Our Experts are available to provide insight, guidance, and confidence to make sense of your data and optimize your email program.
Don't believe they’re the best?
Let them show you. Hear some of our Experts talk all things deliverability: